ADDRESS

 

4157 Mountain Rd #167, Pasadena, MD 21122

mail@chescougarband.com

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Craft Fair FAQs

We offer answers to common Frequently Asked Questions regarding our Craft Fairs. From registration to set up, and more, you can find the answers here. 

BEFORE THE EVENT

How do I register for the fair?  Interested vendors can select and register for a booth at the upcoming fair online at https://chscraftfair.eventbrite.com. Spaces are first-come, first-served. Previous fair vendors will receive an email notifying them of open registration and will have an extra few days to register for the event before it opens to the public. CHS Band Boosters does not guarantee booth space to vendors. CHS Band Boosters reserves the right to move any vendor. In the event of a booth move, the CHS Band Boosters will attempt to provide the vendor with a similar space, if possible, and notify the vendor of the change via a new confirmation email.

What are the sizes of booth spaces?  Booth spaces range in size from 8x8 (most cafeteria and auditorium) to 10x6 (most hallway). Zone 1: Cafeteria (8x8); Zone 2: Hallway (6x10); Zone 3: Auditorium (8x8, except booths 414 and 415, which are 6x10).

I'm a commercial vendor. Can I register? Commercial vendors must first check our Commercial Vendor List to see if the same brand vendor has already registered. If the vendor brand is not listed, please email us to double check because our list is updated approximately once per month. 

Do you have a wait list?  We do not manage a wait list. If the fair is sold out, vendors should regularly check in to the Eventbrite Registration page to see if a space has been made available by cancellation. 

How do patrons know about the fair?  Our event has been advertised in multiple online community calendars, our Facebook page, and on various community "billboards," like the Sno-Balls stand.  Please share the event on social media with your friends, neighbors, and followers as well. 

How do I know what to do to get in and set up?  Vendors will receive an email from us with Vendor Information 1-2 weeks before the craft fair providing links to this page and a link on how to locate their booth space and unloading/ loading entrance. At any time, vendors can refer to this FAQ for more detailed information about our fair.

I registered but can't attend the fair. Can I get a refund? Attendees can receive refunds up to 30 days prior to the event date. After 30 days, refunds will not be processed. Vendors requesting cancellation after this date will forfeit their registration fee. Additionally, refunds will not be issued for: No shows; performance/sales of individual booths; or location of booth space.

GETTING IN & SETTING UP

What do I need to bring for set up?  Vendors must bring their own tables, chairs and any other set up equipment/furniture required for their booth.  We do not offer dedicated access to electrical outlets; however, we encourage vendors to bring an extension cord should they be near an outlet.

Do I need my registration ticket when arriving for set up?  It is best to have your registration ticket (or email version) with you the morning of set up. Having your ticket allows us to check you in to confirm your arrival, plus allows our students to help you find your space more quickly. If you don't have your ticket, it's okay; please just visit the Teacher's Lounge and let the Event Coordinator (EC) know you've arrived.

 

When do doors open for set-up?  Doors open for set up between 7:45 - 8 a.m., Saturday morning on the fair date. It is CRITICAL that vendors do NOT enter the school for any reason prior to that time because the CHS Band Boosters is finalizing preparations for the fair. Event volunteers and school assistants are busy creating a safe and ready atmosphere for vendors to set up and prepare for their day.

Is Friday set up available? Unfortunately, Friday set up is not available. CHS nor the Band Boosters can be responsible for set up materials left overnight; therefore, we do not allow early set up.

How do I know what entrance to enter for loading/unloading?  Vendors will be emailed their entrance locations. Vendors MUST use their assigned entrance for loading/unloading to ensure efficiency of the set-up process.  A link to a map of unloading/loading entrances will also be included in the email to assist you in locating your assigned entrance.

What time should I arrive for set up?  Individual vendors are unique and some take longer to set up than others. Set up time is between 8 - 10 a.m., so all vendors should prepare to arrive accordingly to ensure they have enough time to set up the complexity of their space. 

Can someone help me load/unload my vehicle?  Yes, we have student volunteers to assist you in unloading and loading your wares. We do not have dollies or other carts available for loading/unloading.

My space is too small for the items I brought to sell. What do I do? Vendors must stay within the boundaries of the booth space they purchased. Vendors cannot place items in walkways or on open sides of the walkway if facing a blank wall.  Vendors should return items to their vehicle if they have too much merchandise for their space. When in doubt, talk to the Event Coordinator for any questions.

Where can I park after unloading?  After unloading, vendors should park in the front lower lot or rear lot behind the gymnasium. Vendors may also choose to park in the adjacent middle school parking lot.

Is internet access available?  Vendors will have access to the school WiFi using a temporary guest username/password. Recently, the school added more WiFi-repeaters across the school, so we hope this resolves our previous internet access issues. Better access is not guaranteed. We encourage vendors to come with back-up battery power for their cell phones/equipment and be aware of how to use the offline setting on their credit card readers, if necessary.

 

FAIR OPENING

 

What time does the fair open to the public?  Our event opens promptly at 10 a.m. to the public.  We will close all entrance doors EXCEPT the Main Entrance and Auditorium Entrances. The Main and Auditorium Entrances to the school will be open to the public making all vendors across the school easily accessible in either direction. NOTE: For the 2018 Spring Craft Fair ONLY the Main Entrance will be open.

Will concessions be available during the fair?  Yes. Concessions are offered and provide us with an additional way to raise funds for the band programs. Concession service will begin by 9 a.m. with a limited number of breakfast sandwiches, pastries, baked goods, and coffee/beverages. We will begin lunch and snack service by 11 a.m. We accept cash or credit cards; however, purchases under $5 should be paid for with cash. Bills $50 and up may not be accepted pending availability of change.

What if something is stolen from me? While we have not had any issues with theft of any kind at past fairs , the CHS Band Boosters is not responsible for lost or stolen items. If you believe you are the victim of theft, please notify the Event Coordinator, who will work with you to contact the proper authorities to resolve the issue.

Can I get change from concessions?  No. Vendors should come with ample cash/change and ALWAYS secure personal electronics/cash boxes.

CLOSING UP

 

What time does the fair end?   Vendors must begin breaking down at 3 p.m. and begin loading their vehicles through the same assigned entrance from which they entered during morning set up.  All vendors must be out of the cafeteria no later than 4 p.m.

What if I sell out of items, or I need to leave early?  Vendors who sell out of items or need to leave early should visit the Concessions area to talk to the Event Coordinator (EC), who is usually located in the Teacher's Lounge. We will assess your request based on the time of the departure request and safety of fair patrons/other vendors. If you have an emergency situation, please indicate that to the EC. Refunds are not provided to vendors who request and/or are authorized to leave the event early.

Will someone be able to assist me in loading up?  Yes, we will have student volunteers to assist you in loading your vehicle.

 

Don't see an answer to your question? Ask us.